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Our Commitment to Quality
At English Braids, we believe that our future hinges on delivering first-class products backed by exceptional service. Our commitment to maintaining an excellent reputation in the manufacturing of high-quality ropes and cords is unwavering. We are dedicated to competitive pricing while prioritising customer satisfaction and support, and we adhere to the rigorous standards set by ISO 9001.
How We Achieve Quality
- Customer Focus
At English Braids, customer requirements and requests come first. Our quality process is designed around the needs of our customers, a principle that is communicated throughout the company, ensuring every employee understands the importance of excellent customer service.
- Building Strong Relationships
We value the relationships we cultivate with our customers, believing that they are key to our business success. We aim for these relationships to be mutually beneficial, allowing for growth and success on both sides.
- Commitment to Continuous Improvement
We are dedicated to responding to the evolving needs of our customers. Our commitment to research and development ensures that we continually push the boundaries of what's possible, utilising the most modern fibres and technologies.
- Employee Development
We foster a culture where our staff are equipped with the skills and knowledge necessary to take responsibility for their actions. This commitment to employee development creates a self-perpetuating system that underpins our company’s success.
ISO 9001:2015 Certification
We are proud to be ISO 9001:2015 certified, reflecting our commitment to quality and excellence in every aspect of our operations.
Ready to experience the quality and reliability of English Braids products?
Contact us today to learn more!